Policy

SHIPPING

Her Pretty Crown proudly ship worldwide. 



All packages require signature confirmation on delivery.

Please use legal name on I.D on orders 

Shipping and billing address must match to avoid order cancellation 

Standard shipping time is 3-7 business days, We do not process orders on Sundays or holidays. Orders placed prior to 5pm (EST)
will be processed that day,


Orders placed after 5pm (EST)
will be process on the next business day. 

Her Pretty Crown is not responsible for late shipments due to carrier delays , holidays , inclement weather, and or natural disasters.

It’s advisable to order your hair ahead of time and not wait last minute to avoid unforeseen delays.

 

REFUND

Due to the nature of our products refunds, returns, or exchange are prohibited.

All sales are final 

No refunds - No exchange 



In the unlikely event your order has been filled incorrectly/damage please contact customer service herprettycrownhair@gmail.com upon review; Customer must include confirmation email and photo.